Basic terms and recommended computer configuration
Glossary of Sberbank Business Online service
Account owner is a legal entity with an account used for electronic payment operations.
Digital certificate owner SberbankSrbijaa.d.is any legal entity which applied for digital certificate, and the Bank, as the issuer, approves issuance of the certificate.
Digital certificate user is a person authorized by the account owner to use Sberbank Business Online.
Digital certificate is an electronic certificate used to confirm the connection between verification data and signatory’s identity, which is issued by certification body and contains data requried by legal regulations and standards.
Secret key is a set of electronic data necessary to generate electronic signature and decode messages. Secret key is located on digital certificate and it is available only to the owner.
Electronic signature is a set of electronic data, added or logically associated with electronic messages or documents, which is used for user identification and for confirmation of message authenticity.
SMART card is a safety device with built-in chip used to store digital certificate and cryptographic keys necessary for the use of Sberbank Business Online service. SMART card reader is a device used for reading data from the smart card. Device is connected to the computer via appropriate USB or COM cable.
PIN CODE is a combination of signs assigned to a user or defined by a user itself. It is a secret information necessary for using a smart card.
Computer configuration: Click here for more information about minimum computer configuration required for usingSberbank Business Online service.
In order to receive SMART service SMS notifications, only thing you need is a mobile phone to which you will receive messages from theSberbankSrbijaa.d.When applying for use of the SMART service, you must specify mobile phone numbers of any domestic operator to which you will receive SMS notifications. You don’t need to own a personal computer to be able to use this information channel. It is possible to set time at which you will receive SMS notifications (usually 8 am, 12 pm and 5 pm). Time at which you will receive SMS messages should be specified in the application, and message will contain account balance at that particular time.
E-mail service allows you to receivea statement for particular account with SberbankSrbijaa.d, account inflow information and information on account balance at particular time.When applying for this service user should specify an e-mail address to which it will receive messages with requested information.
If you have any problems related to channel use, please contact our support centre at 011/2013 131.
For more information about this offer please visit the nearest branch of the Sberbank or contact our Contact Centre at +381 11 2257 498